Prior authorizations
Log into payer portals, attach clinical documentation, submit requests, and check status, all on the agent’s schedule.
AI agents for healthcare, with a browser they can use
Healthcare AI is held back by systems that were never built for agents. Browserbase gives your agents real cloud browsers that log into EHRs, navigate payer portals, and complete workflows across every disconnected system in the stack, under one API key. SOC-2 Type II certified and HIPAA-ready.
The Problem
Healthcare AI agents have an intelligence problem solved, and an execution problem wide open
- EHR systems with no public API, no sandbox, and no realistic path to integration.
- Payer portals that require logins, MFA, and human-style navigation to submit prior auths.
- State licensing boards, claims systems, and patient portals that only speak through a browser.
- Custom-built RPA scripts that break the moment a portal changes a button or adds a captcha.
- Internal browser infrastructure that becomes its own team to maintain at scale.
The Solution
Browserbase is the browser execution layer for healthcare agents
- Real cloud browsers: your agent navigates EHRs, payer portals, and state boards exactly like a human operator.
- Persistent authentication: cloud-stored sessions stay logged in across runs, no repeated MFA or credential re-entry.
- Document upload and download: attach supporting records to prior auths, pull EOBs and remittance files, and route them back to your stack.
- Built for orchestration: drop Browserbase under any agent framework, Stagehand®, OpenAI Agents, LangGraph, ServiceNow, UiPath, or your own.
- SOC-2 + HIPAA-ready: enterprise-grade controls with Business Associate Agreements available for Enterprise customers.
What your healthcare agents can do
EHR navigation
Read and write across EHRs, charting tools, and clinical platforms that have no public API.
Eligibility and claims
Verify coverage and check claim status across dozens of payers in parallel, without manual portal hopping.
Credentialing and licensing
Verify provider licenses, certifications, and enrollment status across state boards and registries.
Frequently Asked Questions
What is Browserbase’s role in a healthcare AI agent stack?
Browserbase is the browser execution layer. Your agent framework handles reasoning and orchestration, and Browserbase provides the cloud browsers the agent uses to interact with EHRs, payer portals, state licensing boards, and any other healthcare system that lives behind a login. Agents log in, click, type, upload, and download exactly like a human operator would.
Is Browserbase HIPAA compliant?
Yes. Browserbase is SOC-2 Type II certified and HIPAA-ready. Business Associate Agreements (BAAs) are available for Enterprise plan customers. Browser sessions run in isolated environments with encryption at rest and in transit.
Why use browser automation instead of an API or HL7 integration?
Most healthcare workflows still require touching systems that have no public API, no FHIR endpoint, and no HL7 feed: payer portals, state boards, legacy EHRs, and operational web apps. Browserbase fills that gap. It runs alongside your API and HL7 integrations, handling the steps where the only interface is a browser.
Can my healthcare agent handle MFA on payer portals?
Yes. Persistent cloud sessions retain cookies and session state across runs, so MFA prompts are handled once and remembered. For portals that require MFA on every login, Browserbase supports human-in-the-loop workflows where a team member can approve the MFA step before the agent continues.
How does Browserbase compare to traditional healthcare RPA?
Traditional RPA tools rely on brittle screen coordinates and break when portals update their interfaces. Browserbase runs real Chromium browsers with Verified access and AI-powered selectors that adapt when sites change. It also pairs naturally with LLM-based agents, so the agent can reason about what to do next, not just replay a recorded script.
Does Browserbase work with agent frameworks like LangGraph, OpenAI Agents, or ServiceNow?
Yes. Browserbase is framework-agnostic. It plugs in under any agent or orchestration platform, including Stagehand, OpenAI Agents, LangGraph, ServiceNow, and UiPath. Your orchestrator decides what the agent should do, and Browserbase provides the browser it uses to do it.
Can a single agent run against many payer portals in parallel?
Yes. Browserbase supports parallel browser sessions, so a single agent or fleet of agents can check eligibility, submit prior auths, or verify licenses across many portals at the same time. Each session is fully isolated.